WhatsApp CRM for customer service and sales
Your WhatsApp selling and serving customers 24 hours a day, with AI that follows your rules.
Dialogix brings the team Inbox, the AI agent, the sales pipeline, calls and automations together in one platform. Made in Brazil, for real operations.
- Data isolated per company
- Daily backup with an immutable copy
- Public pricing, line by line
- cliente"Olá, quero saber o preço"
- consultar_tabelavalor encontrado na Tabela de preços
- guarda de preçotodo R$ da resposta tem fonte
- revisorresposta aprovada antes do envio
- próximo passoperguntar a data e quantas pessoas
What holds back sales on WhatsApp
Leads answered fast close more. How long does yours wait?
A waiting lead goes cold
Whoever writes after hours or lands in a busy queue gets no reply. The agent answers right away, 24 hours a day.
A conversation nobody picks back up
Without a next step, the lead disappears. Follow-up picks it up at the right time and the pipeline shows what is stalled.
The wrong price in the chat
A wrong figure turns into a forced discount. The agent only quotes prices that are on your company price list.
One platform, the same WhatsApp
From the first hello to the closed deal, without switching systems.
Every module uses the same conversation and the same contact. No copying and pasting between tools.
An AI salesperson that knows your prices and knows when to call a person.
It answers, qualifies and books based on what your company registered, and hands the conversation to the team when needed.
- Knowledge base and price list the agent checks before replying
- Automatic follow-up only on the days and hours you set
- Understands audio: voice messages are transcribed before the reply
Real sales pipelines, inside WhatsApp.
Any conversation can become a deal with value, stage, deadline and owner.
- Several pipelines with probability and deadline per stage
- Weighted forecast and stalled deals in plain sight
- Automatic actions when a deal changes stage
The whole team on the same WhatsApp, without losing a conversation.
Several numbers and queues in a single inbox, with the full history of every contact.
- Queues, distribution and transfer between agents
- Quick replies, tags, tasks and scheduled messages
- Mobile app with new-message notifications
Make and take WhatsApp calls, with or without a voice agent.
The customer's call rings in the browser of whoever is on duty. When nobody can answer, the voice agent does.
- Inbound and outbound calls from your own number
- Voice agent with a transcript of every call
- Public per-minute price and a monthly spending limit
WhatsApp groups that become a sales channel.
Schedule messages to several groups and track who joins and who leaves.
- Scheduled sends to several groups at once
- Automatic message sequences
- Members become contacts, with metrics per group
Visual automation, from the first hello to after-sales.
Build the path of the conversation by dragging blocks, without writing code.
- Messages, media, questions, menus and conditions
- AI agent, HTTP request and n8n inside the flow
- Pix or bank-slip payment in the middle of the conversation
Bulk messaging without putting your number at risk.
Campaigns to contact lists, with personalized messages and a controlled sending pace.
- Contact lists and custom variables
- Scheduling and interval between sends
- Delivery report for every campaign
Connect Dialogix to your system.
One token per company gives access to contacts, conversations and deals through the external API.
- API for contacts, conversations and deals
- Send text and media messages through the API
- Integrations with n8n, Meta Ads and Google
The agent that does not make things up
Before replying, the agent checks.
Every reply goes through the same steps, in this order. What it does not know, it does not improvise.
Understands the message
Text or audio: voice messages are transcribed before the reply.
Checks the sources
Your company's knowledge base, price list and calendar.
Verifies before sending
The price guard requires a source for every figure, and the reviewer approves the reply.
Replies or calls the team
When the customer asks or a rule says so, the conversation goes to a person.
You set the rules. The agent follows them.
Prices, hours and the moment to hand over live in the settings, not in improvisation.
- A price list the agent can look up
- The agent fetches the figure from the list. If the item is not there, it does not make one up.
- Follow-up within business hours
- Attempts respect the sending hours and days you mark.
- Handover at the right moment
- A button offers to talk to a consultant, and the team takes over in the Inbox with the full history.
Reliability
Built not to stop.
A customer-service operation cannot go down or mix data. These are the guarantees already in production.
Isolation between companies
Each company only sees its own data, and the server checks that in every query.
Immutable daily backup
A daily copy off the main server, protected against changes for 14 days, with restore tests.
Encrypted credentials
Integration keys are stored encrypted, and all traffic goes over HTTPS.
Protection at the edge
Traffic goes through Cloudflare before reaching the servers, which are monitored.
Releases with public notes
Every release ships with the list of what changed, by area (in Portuguese).
See release notesRole-based access
Permissions per profile. A closed session loses access immediately.
Pricing
Public pricing, no asterisks.
Users, numbers, AI credits and call minutes: you know what you will pay before you start. Prices in Brazilian reais (R$).
Essential
To serve customers on WhatsApp with AI from day one.
R$ 297/month
or R$ 247.50/month billed annually
3 users and 1 WhatsApp number included
Try 7 days free- AI agents and Copilot
- 1,300 AI credits per month
- Inbox, Groups, Campaigns and Flows
- 1 sales pipeline
- 13 GB of storage
Professional
RecommendedTo sell with a pipeline, follow-up and calls.
R$ 597/month
or R$ 497.50/month billed annually
5 users and 2 WhatsApp numbers included
Try 7 days free- Everything in Essential, plus:
- Several pipelines with revenue forecast
- Deal follow-up and the agent Expert level
- 4,000 AI credits per month
- 300 call minutes and 60 voice-agent minutes
Enterprise
For operations with more numbers, volume and voice.
R$ 1,197/month
or R$ 997.50/month billed annually
10 users and 3 WhatsApp numbers included
Try 7 days free- Everything in Professional, plus:
- 9,000 AI credits per month
- 1,000 call minutes and 200 voice-agent minutes
- Unlimited queues and no user cap
- 1-year media retention included
Frequently asked questions
What people ask before starting.
Does Dialogix use the official WhatsApp API?
Today the connection is made by QR code, like WhatsApp Web, with the number your company already uses. No message templates to approve and no per-conversation fees to Meta.
How many WhatsApp numbers can I connect?
Plans include 1, 2 or 3 numbers. Each extra number costs R$ 99 per month.
How do I get started?
Create the account, connect the number by scanning the QR code and register what the AI agent needs to know: products, prices and service rules. Contacts can be imported from a spreadsheet.
Is there a lock-in period?
On the monthly plan, no. On the annual plan you pay 10 times the monthly price (2 months free) with a 12-month commitment.
What about my company data and data protection?
Each company can only access its own data, and that is checked on the server in every query. Backups run daily, off the main server, with an immutable copy for 14 days. Media is kept for 180 days, with an option for longer.
Is Dialogix available outside Brazil?
Dialogix is a Brazilian product. Prices are in Brazilian reais (R$) and payment is by Pix or credit card. The system interface is available in Portuguese, English and Spanish; support is in Portuguese for now.
See the agent serving your business.
Connect your number, register your prices and follow every conversation in the team Inbox.